Privacy Policy
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This privacy policy applies between you, the User of this Website & the School (as defined below), the owner & provider of the Training Services provided to you. The School takes the privacy of your information very seriously.
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This privacy policy applies to ours of any & all Data collected by us or provided by you in relation to your use of the Training Services.​
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This privacy policy should be read alongside, & in addition to, our Terms & Conditions.
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(1) Definitions & Interpretations
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(1.1) In this privacy policy, the following definitions are used:
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(1.2) In this privacy policy, unless the context requires a different interpretation:
(a). the singular includes the plural & vice versa;
(b). references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
(c). a reference to a person includes firms, companies, government entities, trusts & partnerships;
(d). "including" is understood to mean "including without limitation";
(e). reference to any statutory provision includes any modification or amendment to it;
(f). the headings & sub-headings do not form part of this privacy policy.
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(2) Scope of this privacy policy
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(2.1) This privacy policy apples only to the actions of the School & Users with respect to the Training Services provided by the School any any Website used by the School.
(2.2) For purposes of the applicable Data Protection Laws, the School is the "data controller".
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(3) Data collected
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(3.1) We may collect the following Data, which includes personal Data, from you:
(a) name;
(b) date of birth;
(c) gender;
(d) contact information such as email addresses & telephone numbers;
(e) driving licence number & details (including provisional licence where applicable);
(f) IP address (automatically collected where using a School Website);
(g) web browser type & version (automatically collected where using a School Website);
(h) operating system (automatically collected where using a School Website);
(i) dashcam footage;
(j) health information related to COVID-19;
in each case, in accordance with this privacy policy.
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(4) How we collect Data
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(4.1) We collect Data in the following ways:
(a) data is given to us by you; &
(b) data is collected automatically.
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(5) Data that is given to us by you
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(5.1) The School will collect your Data in a number of ways, for example:
(a) when you contact us through the Website, by telephone, post, email, or through any other means;
(b) when you register with us & enter into an agreement to receive our Training Services;
(c) when you use our Training Services;
in each case, in accordance with this privacy policy.
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(6) Data that is collected automatically
(6.1) To the extent that you access the Website (if applicable), we will collect your Data automatically, for example:
(a) we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content & navigation, & includes your IP address, the date, times & frequency with. which you access the Website & the way you use & interact with its content.
(b) we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, & how we use them on the Website, see the section below, headed "Cookies".
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(7) Our use of Data
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(7.1) Any or all of the above Date may be required by us from time to time in order to provide you with the best possible service & experience when using our Training Services. Specifically, Data may be used by us for. the following reasons:
(a) internal record keeping;
(b) to allow delivery of our Training Services to You;
in each case, in accordance with this privacy policy.
(7.2) We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed "Your rights" below).
(7.3) When you register with us & sign an agreement to receive our Training Services, the legal basis for this processing is the performance of a contract between you & us &/or taking steps, at your request, to enter into such a contract.
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(8) Who we share Data with
(8.1) We may share your Data with the following groups of people for the following reasons:
(a) our employees, agents &/or professional advisors, including insurers, to ensure the successful delivery of our Training Services to you, in accordance with all applicable legislation;
(b) any sub-processors required for the delivery of our services to you, including third party payment providers.
in each case, in accordance with this privacy policy.
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(9) Keeping Data secure
(9.1) We will use technical & organisational measures to safeguard your Data, for example:
(a) we store your Data on secure servers.
(9.2) Technical & organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via the email address outlined in your contract with the School.
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(10) Data retention
(10.1) Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
(10.2) Even when we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
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(11) Your rights
(11.1) You have the following rights in relation to your Data:
(a) Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
(b) Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
(c) Right to ease - the right to request that we delete or remove your Data from our systems.
(d) Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
(e) Right to data portability - the right to request that we move, copy or transfer your Data.
(f) Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.
(11.2) To make enquiries, exercise any of your rights set out above, or withdrawn your consent to the processing of your Data (where consent our legal basis for processing your Data), please contact us via the email address outlined in your contract with the School.
(11.3) If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.
(11.4) It is important that the Data we hold about you is accurate & current. Please keep us informed your Data changes during the period for which we hold it.
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(12) Transfers outside the European Economic Area
(12.1) Data which we collect from you may be stored & processed in & transferred to countries outside the European Economic Area (EEA) or UK. For example, this could occur if our servers are located in a country outside the EEA or UK or one of our service providers is situated in a country outside the EEA or UK.
(12.2) We will only transfer Data outside the EEA or UK where it is compliant with data protection legislation & the means of transfer provides adequate safeguards in relation to your data, for example by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.
(12.3) To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards & procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way which is consistent with the Data Protection Laws.
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(13) Changes of business ownership & control
​(13.1) The School may, from time to time, expand or reduce our business & this may involve the sale &/or transfer of control of all or part of the School. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part & the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
(13.2) We may also disclose Data to a prospective purchaser of our business or any part of it.
(13.3) In the above instances, we will take steps with the aim of ensuring your privacy is protected.
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(14) Cookies
(14.1) If applicable, when You access a School Website, the Website may place & access certain Cookies on your computer. The School uses Cookies to improve your experience of using the Website.
(14.2) All Cookies used by this Website are used in accordance with current UK & EU Cookie Law.
(14.3) Before the website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling the School to provide a better experience & service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
(14.4) The Website may place the following Cookies:
(a) Essential cookies - these are cookies that are required for the operation of our Website. They include, for example, cookies that enable you to log into secure areas of our Website, use a shopping cart or make use of e-billing services.
(b) Functionality cookies - these are used to recognise you when you return to our Website. The enable us to personalise our content for you, greet you by name & remember your preferences (for example, your choice of language or region).
(14.5) You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
(14.6) You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly & efficiently including, but not limited to, personalisation settings.
(14.7) It is recommended that you ensure that your internet browser is up-to-date & that you consult the help & guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
(14.8) For more information generally on Cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete Cookies from your computer.
(14.9) You can find a list of Cookies that we use below:
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(15) General
(15.1) You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
(15.2) If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part provision will, to the extent required, be deemed to be deleted, & the validity & enforceability of the other provisions of this privacy policy will not be affected.
(15.3) Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
(15.4) This Agreement will be governed by & interpreted according to the law of England & Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English & Welsh courts
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(16) Changes to this privacy policy
(16.1) The School reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately communicated to you & you are deemed to have accepted the terms of the privacy policy by continuing to receive the Training Services following the alterations.
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Data
collectively all information that you submit to the School. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
Data Protection Laws
any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, & any national implementing laws, regulations & secondary legislation, for as long as the GDPR is effective in the UK;
GDPR
the General Data Protection Regulation (EU) 2016/679;
School
Matt Waterfall's Exeter Driving School operating as a sole trader, whose principal office is at 11 Mill Avenue, Copplestone, Devon, EX17 5HS;
Training Services
the practical driving training services provided by the School to the User pursuant to an agreement & Terms & Conditions;
UK & EU Cookie Law
the Privacy & Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy & Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you
any third party that provides information to the School & is not either (i) employed by the School and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to the School;
Website
any website operated & maintained by the school.
