DVSA - New Theory Test Booking System goes Live Today
- Matt Waterfall
- Jul 19, 2021
- 2 min read
All car, motorcycle, lorry and bus theory tests from 6 September 2021 will be available to book.
ADI part 1 and DVSA enhanced rider scheme trainer theory tests will also be available to book.
You can continue to book test dates for on or before 3 Septemberusing the current booking system in the usual way.
When you book a test on GOV.UK you will now be asked to choose a date for your test at the start of the booking process. You will automatically be directed to the correct booking system depending on the date you select.
Practical test bookings are not affected by the changes to our theory test booking system.
Booking or changing a test date
You can book test dates from Monday 6 September on the new system. New dates will be added to the booking system each week.
If you want to change a theory test appointment date for a test booked on or before 3 September, to a date on or after 6 September you will need to cancel your current test on GOV.UK and rebook online using the new booking system.
This is because the 2 booking systems are separate. Refunds will be issued for cancelled tests as normal.
Theory test bookings with additional support can only be cancelled or rescheduled by contacting the customer contact centre.
Theory test centre locations
The location of many theory test centres will change from 6 September. Please check the ‘find your nearest theory test centre’ page on GOV.UK to quickly see where your closest centre will be from 6 September.
Candidates who want to book a theory test before their closest theory test centre opens can use ‘find your nearest theory test centre’ on GOV.UK to find the nearest alternative centre. We are sorry for any inconvenience this might cause.
Customer enquiries
For booking enquiries about tests due to take place on or before 3 September only, please continue to contact Pearson VUE:
customercare@pearson.com
Telephone: 0300 200 1122
Monday to Friday, 8am to 4pm
From 19 July, for booking enquiries about tests due to take place on or after 6 September, please contact DVSA customer contact centre as it will be taking over the service from Pearson VUE:
theorycustomerservices@dvsa.gov.uk
Telephone: 0300 200 1122
Monday to Friday, 8am to 4pm
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